Certus HR Case Management

Case Management

Just sometimes even Oracle® does not have the answer to a customer need. Every-time Certus has implemented a HCM and Payroll system the same requirement arises regarding how to effectively manage the complex world of HR Case Management in the absence of any supplied functionality by Oracle and in a cost effective way.

In response to this need and a gap in the HR software market Certus Solutions has developed a specific solution for the UK marketplace to handle those services that are deemed to be considered to be classified as complex HR and consequently requiring on-going case management. Poor HR Case Management can lead to legal challenge and significant cost for an organisation as an employer. Certus solutions’ specifically look to minimise this risk but ensuring comprehensive audit trail demonstrating legal process in relation to an employee is followed.

A Proven Certus HR Case Management Solution

Certus designed and delivered the HR Complex Case Management Application used by MoJ Shared Services and provides the technology platform that services all HR case management for MoJ (27,000 employees), National Offender Management Services (55,000 employees) and Home Office and its agencies (20,000 employees).

Introducing the Next Generation of Cloud Based HR Case Management Applications

Certus Solutions’ Case Management Application supports:

  • Grievance
  • Investigation
  • Discipline
  • Poor Performance
  • Appeals
  • Sick Absence – grouping for long term absence, short term absence, Ill health retirement
  • Legal – grouping for Employment Tribunals, Personal injury Claims, Compromise Agreements
  • Pension Related – grouping for requesting estimates, Compensation Estimates
  • Advice & Guidance

Certus Case Management Application supports all sizes of organisation through its engage® Service Wrap and pre-packaged solutions designed specifically to support the rapid delivery of business benefits, regardless of industry vertical including, but not limited to Central and Local Government, Wider Public Service bodies, Small and Large Multi-national companies covering Financial Services, Professional Services, Retail, Construction, Engineering, Pharmaceuticals and Entertainment.

Let’s engage®…

To discover more as to how Certus Solutions can help you leverage the cloud for the very best in Oracle Cloud Applications, please contact Mark Sweeny or Rob English on +44 (0) 1483 610220 or email mark.sweeny@certus-solutions.com / rob.english@certus-solutions.com

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